FAQ's

How does it work?

Munchbox is designed to make your life easier. Simply order weekly lunches for your child online before Saturday at 8pm and a fresh homemade lunch will be delivered to your child’s school. It’s that easy! Or, if you only want to order a one off lunch, place your order two days before. For example if you want a Munchbox on the Friday, order before Wednesday night at 8pm. 

 What time will the lunches be delivered?

The lunches will be delivered before morning tea time so your child can enjoy their Munchbox both at morning tea and lunch.

 Do I have to order every week?

Your weekly ‘Munchbox’ subscription is planned to roll over weekly - so your child will never go without a lunch. You can cancel this at any time.

 What days are Munchboxes delivered?

 Munchboxes are delivered fresh every school day.

 What do I do with the empty Munchbox?

 Simply fold down and place in your recycling bin.

 Are the Munchboxes recyclable? 

Yes! The boxes are low carbon and are made from renewable and recyclable materials. All boxes can be recycled along with food waste.

 What happens if there is a Public Holiday or a Teachers only day?

 Payment will be altered and you will be only be charged for 4 days.

Do you cater for special dietary requirements?

Not at this stage but we endeavour to do so in the future!

What happens if my child is sick?

If you know in advance that your child will be sick the following day, we can cancel the lunch. However, if you do not know until the morning, you can let us know and the Munchbox can be gifted to another student.

Which schools are Munchboxes delivered to?

Silverdale School 

Stella Maris

Orewa Primary

Wainui School

Whangaparaoa Primary

Waitoki Primary

Wentworth Primary

Are your lunches nut free?

Yes, all lunches are free from nuts. However, they are made on a premise that handles nuts so are not recommended for children with extreme nut allergies. 

How can I contact you?

You can contact us at hello@munchbox.nz or text or call us on 021 175 4093

What day does my weekly subscription recur?

Unless asked for a specific day, the subscription will roll over every Saturday night

Can I see the menu for the week?

We publish the menu for the next week on our Facebook page on a Friday. We also send out an email with the menu to our email subscribers on a Friday. 

Can I make changes to my order?

Unfortunately, due to the number of lunches we make we are currently unable to do custom orders.